Description

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The current imperative to make healthcare and long-term care services more person centered is hampered by leaders and providers who are stuck in old management paradigms. Transformational leader Nancy Fox takes readers through real-life experiences and succinct, powerful lessons in human, social, and organizational behavior to help them understand and learn the art of creating and sustaining high-performing, caring communities populated with engaged and committed staff. The book features - A recognized leader in long-term care culture change - Compelling stories that illustrate key principles - Assessment and change-guiding tools - Grounding in modern science of human behavior - A hopeful, encouraging, and inspirational message.