About the Author

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Professor Jeffrey Braithwaite is a leading health services and systems researcher with an international reputation for his work investigating and contributing to systems improvement. He has particular expertise in the culture and structure of acute settings, leadership, management and change in health sector organisations, quality and safety in health care, accreditation and surveying processes in international context and the restructuring of health services. Professor Braithwaite is well known for bringing management and leadership concepts and evidence into the clinical arena and he has published extensively (more than 400 refereed contributions, and 600 total publications) about organisational, social and team approaches to care which has raised the importance of these in Australia and internationally. He has presented at or chaired international and national conferences, workshops, symposia and meetings on more than 600 occasions, including over 60 keynote addresses. Professor Yukihiro Matsuyama, PhD, is Research Director at The Canon Institute for Global Studies and Affiliate Professor at the Chiba University of Commerce, both in Japan. His research examines the sustainability of safety-net systems in Japan, including healthcare, pensions, pandemic crises and employment, through international comparison analysis. He is advisor to the healthcare working group of the regulatory reform council of Japan's Abe administration, as well as a member of the welfare corporation reform committee of their Ministry of Health, Labor & Welfare. Professor Matsuyama has published many books including Health Reform and Economic Growth (2010), which greatly influenced Japanese government policies. Professor Russell Mannion, BA (Hons), PG Dip Health Econ, PhD, FRSA holds the Chair in Health Systems at the University of Birmingham where he is currently Director of Research at the Health Services Management Centre. He also holds a professorial position at the University of Oslo.