Description

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Library Services for Multicultural Patrons provides librarians of all types who want to better serve the multicultural groups in their communities with easy-to-implement suggestions for collaborative efforts, many rich and diverse programming ideas, strategies for improving reference services and library instruction to speakers of English as a second language, marketing and promotional tips designed to welcome multicultural patrons into the library, and much more.

About the Author

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Carol Smallwood has worked as a public library systems administrator and consultant, and in school, academic, and special libraries. She has authored, co-authored, edited, and co-edited several books, including Librarians as Community Partners: An Outreach Handbook (2010), How to Thrive as a Solo Librarian (Scarecrow, 2011), and Preserving Local Writers, Genealogy, Photographs, Newspapers, and Related Materials (Scarecrow, 2012). Her articles have appeared in numerous journals, including American Libraries. Kim Becnel is assistant professor of library science at Appalachian State University in Boone, North Carolina. Becnel teaches and researches in the areas of public library management, youth services, and children's literature. Her work has appeared in Middle Management in Academic and Public Libraries (2011), Library Management Tips that Work (2011), Diversity in Youth Literature: Opening Doors Through Reading (2012) and Public Libraries.